Customer Acceptance gateway.
Comprehensive customer onboarding with identity verification and initial risk assessment
Overview
The Customer Acceptance system provides comprehensive management of new customer onboarding with identity verification and initial risk assessment, ensuring regulatory compliance from the start.
Automated identity verification and centralized document collection bring every requirement of the acceptance process into a single workflow, so nothing is missed before an account is opened.
An automatic initial risk level is assigned based on predefined criteria, carrying screening and due-diligence evidence forward into the relationship from the first touch.
Key Features
Comprehensive onboarding capabilities for a compliant first touch.
Identity Verification
Automated customer identity verification using the latest technologies
Document Collection
Centralized management of all documents required for the acceptance process
Initial Risk Assessment
Automatic risk level assessment based on predefined criteria
Beneficial Ownership
Identity verification and risk-based due diligence reaching beneficial owners and related parties.
Acceptance Workflow
Streamlined onboarding, approvals, and escalations with rule-based routing of every acceptance decision.
Audit Trail
Complete audit trails document every acceptance decision for regulatory compliance from the start.
Benefits
Integrations
How Customer Acceptance connects with the systems around it — inbound onboarding feeds, downstream destinations, APIs, and the jobs that keep new relationships current.
- Customer applications
- Identity documents
- Document upload
- Beneficial owner data
- Screening
- Risk assessment
- Core banking systems
- Identity verification API
- Document intake API
- Onboarding status API
- Document expiry checks
- Acceptance reminders
- Initial risk recalculation
KPIs
Ready to improve your customer acceptance process?
Discover how our system can accelerate onboarding while ensuring compliance
FAQs
How is customer identity verified?
Identity is verified automatically using the latest technologies, confirming who you are onboarding before an account is opened.
What documents are collected during acceptance?
All documents required for the acceptance process are collected and managed centrally, so every requirement is in one place before a decision is made.
How is the initial risk level determined?
An automatic risk level is assessed based on predefined criteria, classifying each new relationship at the point of acceptance.
Does acceptance ensure regulatory compliance?
Yes. The system ensures regulatory compliance from the start, capturing identity, documents, and an initial risk assessment for every new customer.
How does acceptance connect to screening?
New customers and beneficial owners are screened before account opening, so acceptance decisions carry screening evidence from the first touch.
Is every acceptance decision auditable?
Yes. Complete audit trails document every acceptance decision for regulators and internal review.
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